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Hi,
I’ve already messaged you before about the site not working properly.
Only the logo that was viewed really larged has been fixed, but still the theme is not working as it should.
There should be blocks on the homepage (im not sure if its the same with all the other pages, im not that far yet since im frustrated about the blocks not working.Ive added screenshots.
1 is how the website is and the other is when i enter the customize window.
In the customize window, everything is viewed the way it should and when i click to go to the site, all the blocks disappear.Please help me!
(ill add the login and the website in the private message beneath)
This reply has been marked as private.
Hi Chantal,
Thank you for choosing our theme. We sincerely hope it exceeds your expectations! 😊
We’ve looked into the issue you’re experiencing, and it appears to be related to caching. Interestingly, we observed that no cache plugin was activated or installed. While we took the initiative to address some SSL issues, the main problem persists.
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );More on this in the following topic: Debugging in WordPress.
Thank you.
Thank you, i will try this!
Nothing has changed yet. I hope you can find out whats wrong!
Hi Chantal,
We invested some time in troubleshooting, and we’ve managed to find a workaround for this issue. Strangely, Kirki attempts to fetch the stylesheet via HTTP instead of HTTPS. Despite trying several solutions, the problem persists. What baffles us is that we don’t encounter this issue on our demo site or fresh installations. Our developer crafted a snippet to modify how Kirki loads the stylesheet, and it appears to be effective. 😊
If you have further questions or requests, feel free to create other forum topics.
Cheers,
ahh thank you so much!
Im so happy that it’s fixed!
You’re welcome Chantal. 🙂
If you’re happy with our theme, feel free to review our theme on our Themeforest page dedicated to Cera: Intranet Community Theme.
It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️
Thank you!
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Website not viewing everything properly’ is closed to new replies.
