Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Wrong sidebar displaying on bbpress forum page

Find Answers and Get Support Forums Cera – Intranet & Community Theme Website Setup Widget Areas Wrong sidebar displaying on bbpress forum page

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Libby
    Participant
    • 4 Topics
    • 9 Posts
    @rivmedia

    I have Grimlock for BBpress installed on my website but on the forum page, sidebar 2 widget area is displaying instead of bbpress sidebar widget area. How do I fix this? Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6289 Posts
    @themodactyl

    Hi @rivmedia,

    Thank you for reaching out to us. 🙂

    You can select the right sidebar in Dashboard > Appearance > Sidebar Replacements > select the right sidebar zone and attribute the right sidebar to show. Please find the attached screenshot.

    Best,

    Libby
    Participant
    • 4 Topics
    • 9 Posts
    @rivmedia

    None of the sidebars that came with the theme are listed in the “Select a sidebar to edit:” dropdown though, only the ones I have created.
    Is there more documentation around this particular feature, it doesn’t make much sense how it works.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6289 Posts
    @themodactyl

    Hi @rivmedia,

    Thanks for your feedback! We’ve received your request and we’ll get you an answer shortly. 🙂

    We really thank you for your patience!

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6289 Posts
    @themodactyl

    Hi @rivmedia,

    Thank you very much for your patience. 🙂

    There is definitely an issue in our theme which will be fixed in the next update.

    We’ll keep you inform as soon as this update will be available.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6289 Posts
    @themodactyl

    Hi @rivmedia,

    We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    We thank you for your patience. 🙂

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Wrong sidebar displaying on bbpress forum page’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site