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Hello,
I just recently upgraded to WordPress 6.1.
And suddenly and I cannot see anything when I tried to customize my site.
Please help. Thank you!
Hi,
Seems like Kirki Customizer is not compatible with WordPress 6.1….
With this I can’t be able to apply all the fixes you suggested from all my tickets….
And seems like my hosting support broke all my hard work… I’m so down right now…
Hi Taleno,
Sorry to hear that, rest assured we will try our best to help you solve these issues!
Kirki shouldn’t have any compatibility issue with WordPress 6.1. I believe it’s best if I directly take a look at your site.
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Thank you.
Best regards,
Login here: https://biblebase.co/wp-login.php
This reply has been marked as private.
Please help delete my previous reply with credentials that is not private. Thank you!
I had seen it and quickly made it private so no worries. I’ve deleted it now though to avoid the duplicate reply.
I believe I’ve found and fixed the issue. Your wp-config.php file had the letter “d” typed at the very beginning of the file, which was creating issues across your site. I’ve removed it and the Customizer now works as expected.
Best regards,
Thanks Jason! However, the support did something that broke the Gorgo Theme. Please see attached image. Or just open biblebase.co
It used to be so beautiful because of the Gorgo Theme. Huhuhuhuhu
But now it lost its beauty. That’s why I felt like all my hard work is gone and why I felt so down.
It’s not beautiful anymore.
Oh I just opened it on Incognito view and the Accent color green is back! Thank you so much, Jason! It looks beautiful again!
But the letter “d” is still there….
The letter “d” is showing when the user is Logged Out…
And it’s only visible on the home page: biblebase.co
All good now, Jason! Thank you so much for the extended help! Really appreciate it!
Perfect, happy to see this was resolved!
As a tip for you, when you notice something that was supposed to change is still there when logged-out or on a specific page, it is most likely because the site cache needs to be purged to see the changes. You can usually purge the site cache through the caching plugin you are using. In your case if I remember correctly you are using Litespeed, which lets you purge cache through its icon in the admin bar for example.
Best regards,
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