Find Answers and Get Support › Forums › Gorgo – Multi-Purpose Gutenberg Blog & Magazine Theme › Installation & Updates › Required Plugins Installation and Updates › Appearance > Customize Not working
Sorry to hear that, rest assured we will try our best to help you solve these issues!
Kirki shouldn’t have any compatibility issue with WordPress 6.1. I believe it’s best if I directly take a look at your site.
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Best regards,November 3, 2022 at 12:42 #43216
I had seen it and quickly made it private so no worries. I’ve deleted it now though to avoid the duplicate reply.
I believe I’ve found and fixed the issue. Your wp-config.php file had the letter “d” typed at the very beginning of the file, which was creating issues across your site. I’ve removed it and the Customizer now works as expected.
Best regards,November 3, 2022 at 13:19 #43222November 3, 2022 at 13:26 #43224
Perfect, happy to see this was resolved!
As a tip for you, when you notice something that was supposed to change is still there when logged-out or on a specific page, it is most likely because the site cache needs to be purged to see the changes. You can usually purge the site cache through the caching plugin you are using. In your case if I remember correctly you are using Litespeed, which lets you purge cache through its icon in the admin bar for example.
Best regards,November 4, 2022 at 10:27 #43243
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