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I have an intranet site that I built for a client and the Directory does not have a filter on it. I can’t figure out how to add it like it is in the demo. They want there to be a search on the page and a filter and it will only display all the members. How do I add this? Thank you!
Hi Kristin,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
To add filters, you have to install and activate Bp Profile Search plugin. Then, you’ll be able to set a search form in Dashboard > Users > Profile Search. Please find the attached screenshot with the settings of the form used on our demo.
Let me know if you need more explanations.
Best,
I have the plugin and the form seems to be set up as well. The default ones though that came with the theme seem to be doubled up, see the attached screenshot. Could this mess it up?
They seem to be the same. Could you delete one to check if it solved this issue, please ?
Unfortunately, it didn’t help. It’s still not showing the filter or search.
Hi Kristin,
Sorry to read that. :/
My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Thank you, I will try this. Do you have a list of plugins that are installed with the theme? I’m not sure how to know if I installed or if it was included. Thanks, again! 🙂
Hi Kristin,
Here are the plugins you should not deactivate :
- Grimlock
- Kirki
Then, here are the plugins you should not deactivated, as they are installed during the theme setup. Please note that this list might change depending of the demo you chose:
- Grimlock for BuddyPress
- BuddyPress
- Grimlock for Author Avatars List/Block
- Author Avatars List/Block
- Grimlock for bbPress
- bbPress
- BP Profile Search
- BuddyPress Global Search
- Grimlock Animate
- Grimlock Login
- Member Swipe for BuddyPress
- rtMedia for WordPress, BuddyPress and bbPress
- Verified Member for BuddyPress
- Yoast SEO
Best,
Hello,
I went one by one and deactivated my other plugins but this still didn’t fix the issue. What would be the next thing to test? Would it be possible to have a meeting about this issue to go over some solutions and to showcase the issue?
Let me know, thank you
Hi Kristin,
Thank you for your feedback!
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Directory has no filter’ is closed to new replies.
