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Directory has no filter

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Kristin Neubauer
    Participant
    • 2 Topics
    • 6 Posts
    @kristinskelton82

    I have an intranet site that I built for a client and the Directory does not have a filter on it. I can’t figure out how to add it like it is in the demo. They want there to be a search on the page and a filter and it will only display all the members. How do I add this? Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6676 Posts
    @themodactyl

    Hi Kristin,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    To add filters, you have to install and activate Bp Profile Search plugin. Then, you’ll be able to set a search form in Dashboard > Users > Profile Search. Please find the attached screenshot with the settings of the form used on our demo.

    Let me know if you need more explanations.

    Best,

    Kristin Neubauer
    Participant
    • 2 Topics
    • 6 Posts
    @kristinskelton82

    I have the plugin and the form seems to be set up as well. The default ones though that came with the theme seem to be doubled up, see the attached screenshot. Could this mess it up?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6676 Posts
    @themodactyl

    They seem to be the same. Could you delete one to check if it solved this issue, please ?

    Kristin Neubauer
    Participant
    • 2 Topics
    • 6 Posts
    @kristinskelton82

    Unfortunately, it didn’t help. It’s still not showing the filter or search.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6676 Posts
    @themodactyl

    Hi Kristin,

    Sorry to read that. :/

    My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

    Kristin Neubauer
    Participant
    • 2 Topics
    • 6 Posts
    @kristinskelton82

    Thank you, I will try this. Do you have a list of plugins that are installed with the theme? I’m not sure how to know if I installed or if it was included. Thanks, again! 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6676 Posts
    @themodactyl

    Hi Kristin,

    Here are the plugins you should not deactivate :

    1. Grimlock
    2. Kirki

    Then, here are the plugins you should not deactivated, as they are installed during the theme setup. Please note that this list might change depending of the demo you chose:

    1. Grimlock for BuddyPress
    2. BuddyPress
    3. Grimlock for Author Avatars List/Block
    4. Author Avatars List/Block
    5. Grimlock for bbPress
    6. bbPress
    7. BP Profile Search
    8. BuddyPress Global Search
    9. Grimlock Animate
    10. Grimlock Login
    11. Member Swipe for BuddyPress
    12. rtMedia for WordPress, BuddyPress and bbPress
    13. Verified Member for BuddyPress
    14. Yoast SEO

    Best,

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