In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: How do I edit pages?

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 1792 Posts

Thank you for your feedback @wervil. 🙂

I didn’t know you did a lot of work. However, you don’t have to redo all the work you’ve done as you can easily make a backup of your website to make sure you don’t loose any data. This way, after the reset of your website and the installation, you can import your content and custom style.

As I told you, our best guess was that something went wrong during the import. If this is indeed the case, it’s recommended to address and fix the issue right now as it might lead to other problems in the future. This is why we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

Note that if this issue is not resolved with a new install of your website, you can easily install your entire backup.

I’m waiting for your feedback. 🙂

Regards,

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️