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Reply To: Pages not looking like demo – reinstalled several times

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 1773 Posts

Hi @mandaeanlipwiggle,

Thank you for reaching out!

Indeed, you have addressed this question before but it seems that you have not answered us:
https://support.themosaurus.com/forums/topic/about-us-page/

It seems the demo was not imported completely. First of all, we need to make sure your server is well configured.

Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the the following post, as we address the most installation common issues:

Demo Import Troubleshooting – Common Issues and Resolutions

In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

We hope this will help!

We’re waiting for your feedback. 🙂

Kind regards,

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

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