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Reply To: Very Slow performance!!

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 1716 Posts

Hi Khaled Adel, 🙂

Thank you for reaching out!

First and foremost, please check the WordPress prerequisites here:
https://wordpress.org/about/requirements/

For better performance and improve security, we obviously recommend PHP 7.3+. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.), we recommend at least version 5.6.X.

We use WP Engine to host all our demos (https://wpengine.com/). The performance of your website can also be improved, like our demos, by WP Rocket (https://wp-rocket.me/). Finally, we may also recommend Imagify (https://imagify.io/), to shrink your images with lowest quality loss.

You can always add more stuff to improve your page loading time but this is a pretty good start.

Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

For all refund requests, please review the Envato Refund policy:
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
https://themeforest.net/page/customer_refund_policy

If your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.

Regards,

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