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Very Slow performance!!

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Khaled Adel
    Participant
    • 4 Topics
    • 8 Posts
    @ehkeely

    I have purchased this GORGO Theme but I am shocked by its slow performance, I got bored while waiting for the page to load even after deactivating all plugins, I have another websites on my Godaddy hosting and the performance is much much better! and even I checked tha .htaccess and ph.ini files but no any enhancement.
    Guys, your theme is great but this crab performance is a big issue you have to deal with, and I have noticed here that not only me who is complaining.

    So I will ask for Refund, and hope you get it better in coming update.
    Thank you

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Khaled Adel, ๐Ÿ™‚

    Thank you for reaching out!

    First and foremost, please check the WordPress prerequisites here:
    https://wordpress.org/about/requirements/

    For better performance and improve security, we obviously recommend PHP 7.3+. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.), we recommend at least version 5.6.X.

    We use WP Engine to host all our demos (https://wpengine.com/). The performance of your website can also be improved, like our demos, by WP Rocket (https://wp-rocket.me/). Finally, we may also recommend Imagify (https://imagify.io/), to shrink your images with lowest quality loss.

    You can always add more stuff to improve your page loading time but this is a pretty good start.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
    https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

    For all refund requests, please review the Envato Refund policy:
    https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
    https://themeforest.net/page/customer_refund_policy

    If your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.

    Regards,

    Khaled Adel
    Participant
    • 4 Topics
    • 8 Posts
    @ehkeely

    Thank you for the reply
    Wp-rocket did it!!! ๐Ÿ™‚
    Please cancel the Refund request.
    Now I still have another issues related to theme translation and buddypress
    When trying to translate the file in the language folder nothing change in front end, also buddypress items in front end still in English.
    Kindly check
    https://www.ehkeely.com
    Thank you

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Khaled Adel,

    We’re glad to read we were able to help you fix this. ๐Ÿ™‚

    Thank you for bring this new issue to our attention. Weโ€™re glad to answer any question related with the setup of our theme.

    However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
    Moreover, itโ€™s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you move your other question into a different topics, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that! ๐Ÿ™‚

    Thank you.

    Khaled Adel
    Participant
    • 4 Topics
    • 8 Posts
    @ehkeely

    Sure.
    Thank you very much ๐Ÿ™‚

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    You’re welcome Khaled. ๐Ÿ™‚

    Cheers,

Viewing 6 posts - 1 through 6 (of 6 total)

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