Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: message sending is not working

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 2222 Posts

Hi Richa,

We’re already addressing this issue in the following topic:
Message sending is not working

To keep our forums tidy and avoid duplicates as much as possible, we’ll close this one. You can stay updated on that matter by subscribing or replying to the topic mentioned above.

Your support team is currently doing their best to offer the best support possible despite the high volume of requests.

Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.

Rest assured that we will still do our best to handle your requests as soon as possible! 🙂

Thank you for your understanding.

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