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In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

message sending is not working

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • richa
    Participant
    • 2 Topics
    • 5 Posts
    @richa

    i am using dating theme my website url is http://dating.brightinfotech.com/wp-admin/
    username :admin
    password:admin@123

    my proble is user cant send message to any user its saying your membership is not allowed after purchasing …may i know please resolve this user can send messages to each other
    giving this message
    Your membership does not allow to use messages

    richa
    Participant
    • 2 Topics
    • 5 Posts
    @richa

    i need reply i purchase this theme and you guys are not resolving my issue what does it mean

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2585 Posts
    @themodactyl

    Hi Richa,

    We’re already addressing this issue in the following topic:
    Message sending is not working

    To keep our forums tidy and avoid duplicates as much as possible, we’ll close this one. You can stay updated on that matter by subscribing or replying to the topic mentioned above.

    Your support team is currently doing their best to offer the best support possible despite the high volume of requests.

    Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.

    Rest assured that we will still do our best to handle your requests as soon as possible! 🙂

    Thank you for your understanding.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘message sending is not working’ is closed to new replies.

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