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bp messages chat header is hiding

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    Hi there!

    The bp messages chat header is hiding when I am texting or scrolling down. Is not possible to keep the chat header sticky to know with who I am chatting?

    Looks like is resolved but it is not. https://support.themosaurus.com/forums/topic/bp-messages-chat-header/#post-39962

    May you please share the CSS to try to paste it?

    Thank you!

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 154 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4941 Posts
    @themodactyl

    Hi John, 🙂

    We’re sorry to read this issue still occurs.

    We will investigate further to find from where this issue is coming from and how we can help you.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4941 Posts
    @themodactyl

    Hi John,

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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