Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

bp verified member

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

bp verified member

Find Answers and Get Support › Forums › Gorgo – Multi-Purpose Gutenberg Blog & Magazine Theme › Compatible Plugins › BuddyPress › bp verified member

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Ledetele
    Participant
    • 7 Topics
    • 15 Posts
    @ayinid

    Hello,

    I used Nitropack to optimise the website, everything works fine except the bp verified member icon. Sometimes it just placing a code instead of an icon. Or needs to wait 5-6 seconds to let the verified member icon appear. I tried to exclude resources from optimization like wp-content/plugins/bp-verified-member/assets/css/style.css, wp-content/plugins/bp-verified-member/assets/js/main.js but no help.

    I realize that this plugin was designed by your company, and I want to ask how it should be set to make this icon immediately appears?

    Thank you.

    ff44c5e8-93fd-449f-8259-4ded9a3711b5 FF44C5E8-93FD-449F-8259-4DED9A3711B5 36182694-137d-45e8-9b67-64f3cd753b14 36182694-137D-45E8-9B67-64F3CD753B14
    July 31, 2021 at 12:11 #33989
    wpengine
    Member
    • 0 Topics
    • 27 Posts
    @wpengine

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    July 31, 2021 at 12:11 #33990
    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi Ledetele,

    Yes, you’re correct. We’re the authors of Verified Member for BP.

    Thank you for bringing this to our attention. We will investigate further to find out how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    August 3, 2021 at 23:04 #34042
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6315 Posts
    @themodactyl

    Hi Ledetele,

    Thank you for your patience.

    Please be aware that we use Javascript to display the verified badge at this place. Unfortunately, this is the only way to do it and it seems there is no solution to prevent this.

    We suggest you to hide the verified badge in the single post to prevent this from appearing. To do so, please go to Dashboard > Settings > BuddyPress > Verified Member. Then, uncheck the Display Verified Badge in WordPress Posts option.

    We’re sorry that this limitation can’t be solved. We hope this tip will help you.

    Best,

    August 10, 2021 at 08:42 #34232
  • Author
    Posts
Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘bp verified member’ is closed to new replies.

Popular Questions

Directly from the documentation

Complete documentation

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Find Common Issues and Resolutions

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Leave a Review

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

View MatchPress

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Create a Cera app
Create a Gwangi app

Holiday, Weather & Festive effects
to pimp your WordPress Site

Discover plugin now