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BP xProfile Custom Fields — dropdown timeout?

Find Answers and Get Support Forums Cera – Intranet & Community Theme Popular Features Member Profile BP xProfile Custom Fields — dropdown timeout?

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
    • 19 Topics
    • 55 Posts

    Hello!

    I have added a “country” custom dropdown where i’ve added all the countries manually.
    The problem is that it seems to be too much information, now whenever I try to make a change it returns “Le lien suivi est expiré”. I’m guessing it is a timeout issue… So it is setup as descending instead of ascending, meaning the 1st country displayed is “Zimbabwe”.
    I guess the issue is with that particular plugin and not with Cera, but have you maybe encountered that situation when creating your demos? If yes, what did you do to fix this (wordpress memory and php settings already maxed out).

    Thanks a lot!

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1893 Posts

    Hi @pilgrimteam,

    First, I’ve addressed the geolocation issue in this topic and recommended BP xProfile Location and I think it might also help you with this:

    Filter by country – Link user data with posts (as taxonomy?)

    And yes, insufficient memory setting during demo import is one of the major cause of issues. We’ve addressed this issue in the following post:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

    For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
    https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

    Cheers!

    • 19 Topics
    • 55 Posts

    Thanks Olivier, I will get these a try! ??

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1893 Posts

    You’re welcome. ?

    Cheers,

Viewing 4 posts - 1 through 4 (of 4 total)

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