Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Categories list icons – not showing on mobile

This topic is resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Madalin
    Participant
    • 10 Topics
    • 34 Posts
    @electricspeed

    Hello,

    On the homepage, in the category list area (widget), there is an icon for each category. On the desktop this appears ok, but on mobile it does not appear. Looking at your demo, on mobile the icons appears ok.

    I will attach two screenshots made on my mobile. You can see in the first one, corresponding to your demo, that the icons appears correctly inside the circle. On the second screenshot, you can see only the circle but no icon.

    Regards,
    Madalin

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2011 Posts
    @themosaurusrex

    Hi @electricspeed,

    Actually, I cannot see any icons on your categories, either on mobile or desktop. Can you tell me which icons have you selected please? Or maybe share a screenshot of admin, in the category edition panel?

    Cheers,

    Madalin
    Participant
    • 10 Topics
    • 34 Posts
    @electricspeed

    You are correct, now I noticed that the icons are visible on desktop only when I access my front-end logged in as admin. If I visit it as a normal visitor, it does not show the icons, neither on desktop or mobile.
    From my understanding, the icons used are dashicons, you can see a screenshot of what I can select in the attachment.

    Regards,
    Madalin

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2011 Posts
    @themosaurusrex

    Hi @electricspeed,

    Thank you for sharing further info and for your screenshot. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @electricspeed,

    There is definitely an issue in our theme which will be fixed in the next update (scheduled for this week > v1.0.2).

    Thanks a lot for your patience :).

    Best regards,

    Madalin
    Participant
    • 10 Topics
    • 34 Posts
    @electricspeed

    Ok, thank you for the update!

    Madalin

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @electricspeed,

    We recently release a new version of Gwangi.
    Updating your theme and all the required plugins to the latest version should fixe the dashicons issue.

    Note that you can use multiple icons set : WordPress Dashicons (https://developer.wordpress.org/resource/dashicons/#edit), FontAwesome icons (https://fontawesome.com/v4.7.0/icons/) and the Gorgo icons (https://classic.gorgo-theme.com/all-icons/).

    Best Regards,

    Madalin
    Participant
    • 10 Topics
    • 34 Posts
    @electricspeed

    Thank you for the new release, I’m glad I could help improving this great theme. 🙂

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2011 Posts
    @themosaurusrex

    Well, thanks again for your help! ?
    And we’re glad to read that you really appreciate our work! Thanks a lot!!!

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Categories list icons – not showing on mobile’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️