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Community Events

This topic is resolved
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll

    By Community Events, the feature to add Events for Member / Organicer, looks realy bad.
    Can you fix the Style for Community Events ?
    It didnt work with this theme….

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Christian,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll

    Here are Screenshots from the Event admin menu.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Christian,

    Thank you very much for your feedback.

    It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Christian,

    Thank you for granting us access to your WP Admin.

    Unfortunately, it seems we can’t access your website. Could you please make sure all is working fine on your side?

    We’re waiting for your feedback.

    Regards,

    Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll

    HOMESCREEN

    Curios i think its working now ,:-D

    Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll

    Lol the link with https://www.ravers-….. Dosnt work …. So you can use only this link for the page:

    HOMESCREEN

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Christian, 🙂

    Can you confirm me all is working fine on your side?

    If not, can you please check the credentials you send me? I can access the website now, but I can’t login.

    Best,

    Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Christian,

    Thank you, we successfully logged in your website. However, it seems there are severals style issues. My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please? You can let the Events Tickets plugins and add-ons activated. Once all the other visuals issues will be solved, I will be able to investigate on the original issue. This way, we’ll also make sure the original issue is not related to the others.

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. I took the liberty to make some updates on severals plugins thinking it might be solve some issues, but it changed nothing. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    We investigated further and made you a snippet to fix some issues that are related to the compatibility with Events tickets :

    /**
    * FIX: Make Events Ticket Compatible with the Theme
    */
    #site .entry .entry-content .event-tickets .tribe-tickets__attendee-tickets-item, #site .event-tickets .tribe-tickets__attendee-tickets-item{
    	background-color: var(--grimlock-archive-post-background-color);
        border: var(--grimlock-archive-post-border-width) solid var(--grimlock-archive-post-border-color);
        border-radius: var(--grimlock-archive-post-border-radius);
        box-shadow: var(--grimlock-archive-post-box-shadow-x-offset) var(--grimlock-archive-post-box-shadow-y-offset) var(--grimlock-archive-post-box-shadow-blur-radius) var(--grimlock-archive-post-box-shadow-spread-radius) var(--grimlock-archive-post-box-shadow-color);
        padding: 1.5rem;
        color: var(--grimlock-archive-post-color);
    }
    .entry .entry-content .event-tickets .tribe-tickets__attendee-tickets-item:after, .entry .entry-content .event-tickets .tribe-tickets__attendee-tickets-item:before, .event-tickets .tribe-tickets__attendee-tickets-item:after, .event-tickets .tribe-tickets__attendee-tickets-item:before{
    	display:none !important;
    }
    .tribe-community-events-list tbody tr, .tribe-community-events-list.display tbody tr.odd, .tribe-community-events-list.stripe tbody tr.odd{
    	background-color:rgba(0,0,0,0);
    }
    .tribe-community-events-list.display tbody tr:hover{
    	background-color: var(--grimlock-archive-post-background-color);
    }
    .tribe-community-events-list td .event-status .icon{
    	background-color:#fff;
    	border-radius:var(--grimlock-button-border-radius);
    	padding:0.5rem;
    	width:2rem;
    	height:2rem;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    Christian Doll
    Participant
    • 2 Topics
    • 9 Posts
    @christiandoll
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Christian,

    Thank you for bring these new issues to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
    Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you split your questions into different topics, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that!

    Thank you. 🙂

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 14 posts - 1 through 14 (of 14 total)

The topic ‘Community Events’ is closed to new replies.

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