Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Custom comments email notifications

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • John
    Participant
    • 72 Topics
    • 167 Posts
    @pablogsierra

    Hi there!

    When someone is posting a new comment, I am getting a notification in my email. The email cotains this:

    New comment on your post “welcome!”
    Author: Juana La Loca (IP address: 105.535.77.80)
    Email: contacto@juanqwa.co
    URL: http://juana06
    Comment:
    Hi guys! I am Up

    You can see all comments on this post here:
    https://juanqwa.co/welcome/#comments

    Permalink: https://juanqwa.co/welcome/#comment-46
    Trash it: https://juanqwa.co/wp-admin/comment.php?action=trash&c=46#wpbody-content
    Spam it: https://juanqwa.co/wp-admin/comment.php?action=spam&c=46#wpbody-content

    Can we take away the IP address, email, and the permalink, trash it, spam it?

    With this code I believe that we can take out the URL:

    function dcms_filter_comment_text( $notify_message, $comment_id ) {
    return str_replace(‘URL: ‘,”,$notify_message);
    };

    add_filter( ‘comment_moderation_text’, ‘dcms_filter_comment_text’, 10, 2 );
    add_filter( ‘comment_notification_text’, ‘dcms_filter_comment_text’, 10, 2 );

    But I do not want to take out the URL. I want to take out the IP address, email, and the permalink, trash it, spam it fields.

    Could you help me with this?

    THANK YOU!

    John
    Participant
    • 72 Topics
    • 167 Posts
    @pablogsierra

    Wait a minute, Is this email just for the Administators or everyone who can post a new post in the blog?

    THANK YOU!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    Hi John,

    Unfortunately, we have no clue. 🤷🏻‍♀️

    As this issue is related with bbPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: bbPress support

    Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    We remain available for all support requests related with the use of your theme.

    Best,

    John
    Participant
    • 72 Topics
    • 167 Posts
    @pablogsierra

    I take out the email notifications. With the theme notifications is good enough.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3999 Posts
    @themodactyl

    Hi John,

    I’m glad to read you found a solution.

    Please be aware that the theme doesn’t manage any notifications. Some notifications are managed by WordPress itself while others are managed by specific plugins.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Custom comments email notifications’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.