Demo Content drops down to 14% everytime it hits 18%.

This topic contains 10 replies, has 3 voices, and was last updated by  Manathan 4 weeks, 1 day ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #14990

    Ahmad
    Participant
    • 4 Posts
    @ahmad995

    As stated in topic.

    When trying to import demo content, For Gwangi, Dating, With Elementor, It starts to loop on “Content” section.
    Either one of two things happen.

    Reaches up to 18%. Drops down to 14%. Endless loop.

    OR

    Same thing, But loops between 5% and 0%.
    ——

    .ini settings are up to par. Attaching a copy below for reference.

    display_errors = Off
    max_execution_time = 500
    max_input_time = 500
    max_input_vars = 2000
    memory_limit = 500M
    post_max_size = 500M
    session.gc_maxlifetime = 1440
    upload_max_filesize = 500M

    #14994

    Manathan
    Keymaster
    • 415 Posts
    @themodactyl
    Themosaurus Support

    Hi @ahmad995,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the the following post, as we address the most installation common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

    For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
    https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

    We hope this will help! 🙂

    Kind regards,

    #14997

    Ahmad
    Participant
    • 4 Posts
    @ahmad995
    This reply has been marked as private.
    #15000

    Manathan
    Keymaster
    • 415 Posts
    @themodactyl
    Themosaurus Support

    Thanks, we’ll take a look at this and come back ASAP.

    Thank you for your patience.

    Best,

    #15010

    Jason
    Moderator
    • 343 Posts
    @themoceratops
    Themosaurus Support

    Hi @ahmad,

    I have checked on your website, and found that the define( ‘WP_MEMORY_LIMIT’, ‘500M’ ); line in your wp-config.php file was incorrectly using curly quotes (‘) instead of straight quotes ('). Curly quotes are not recognized in the PHP language therefore the WP_MEMORY_LIMIT didn’t change and was still the default memory limit. I have corrected that for you and processed a new import of the demo content which ended successfully, which confirms that this was the reason for the demo import not working.

    Best regards,

    #15033

    Ahmad
    Participant
    • 4 Posts
    @ahmad995

    I checked,

    But I need to install the “Dating” Variant of the theme, Not community, Am still facing same error on the Dating Gwangi theme. Please advise.

    #15069

    Ahmad
    Participant
    • 4 Posts
    @ahmad995

    Still facing same issue, Community Demo etc. are working,

    However as mentioned at the beginning, I am looking to work with the Dating demo,

    I am still unable to import demo content, Same error remains.

    Please advise.

    #15103

    Jason
    Moderator
    • 343 Posts
    @themoceratops
    Themosaurus Support

    Hi @ahmad995,

    After investigating we have found that there was indeed an issue specifically with the import of the Dating demo. We have now fixed that issue, thanks a lot for your feedback!

    Please note that demo import service is usually not part of the support that we provide, but since this was an issue on our end, after we fixed the issue I went ahead and imported the Dating demo on your website for you. You should now be able to enjoy using Gwangi as expected 🙂

    Best regards,

    #15104

    Ahmad
    Participant
    • 4 Posts
    @ahmad995

    Hello Jason,

    Thank you for the update and for fixing the web, I appreciate the support!

    Regards,
    Ahmad

    #15165

    Manathan
    Keymaster
    • 415 Posts
    @themodactyl
    Themosaurus Support

    Hi @ahmad995,

    I’m glad to read that @themoceratops has been able to help you!

    Cheers,

    #15189

    Manathan
    Keymaster
    • 415 Posts
    @themodactyl
    Themosaurus Support

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/gwangi-dating-community-theme/21115855

    It very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring 🙂

    Thank you!

Viewing 11 posts - 1 through 11 (of 11 total)

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