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Hi,
I wanted to change the domain name of the site and thought to reinstall the theme to new domain name. Previously I had successfully installed the theme. But this time I see that the demo installation is stuck when in the second step (after installing all plugins). Please see the image attached and let me know how to rectify it.Regards,
KK
Hi @krishnakumarka,
Thank you for reaching out!
Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/
For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
Let me know if your server has all the recommended versions.
Kind regards,
Please give a quick look to the the following post, as we address the most installation common issues:
Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500We hope this will help! 🙂
Best,
Please don’t close this ticket. I am going to work on weekend. I may have doubts after that.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Demo installation stuck at 21%’ is closed to new replies.
