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DEMO missing all sample text and media

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  • Author
    Posts
  • Raul
    Participant
    • 5 Topics
    • 5 Posts

    Hello, the reason I bought this theme is because of the cool demo. I would really like to have this on my wordpress site, however right after installation and activation, I only have the basic background color on my site. No sample text, no pages, no comments or posts, nothing. I would really appreciate some help with this. Thank you so much in advance.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1746 Posts

    Hi @krunkkutz,

    Thank you for buying our theme and your precious feedback! We hope our theme will meet all your expectations. 🙂

    Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the the following post, as we address the most installation common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

    For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
    https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

    We hope this will help! 🙂

    Kind regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

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Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

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