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demos import. login is failed

This topic is resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • scsunchen
    Participant
    • 2 Topics
    • 8 Posts
    @scsunchen

    After the demo is installed, buddypress is also set to log in. After logging in successfully, the upper right corner is still not logged in, and the background management cannot enter normally

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi @scsunchen,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    If you’re convinced that something went wrong during the import, it’s recommended to address the issue right now as it might lead to other problems in the future.

    In this case, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.

    Please also make sure the theme and all the recommended plugins are up to date.

    Hope this will help you.

    Regards,

    scsunchen
    Participant
    • 2 Topics
    • 8 Posts
    @scsunchen

    It has a chance to log in successfully. For example, when I clear all browser caches, if I input the wrong account password, it will prompt me that my account is wrong. If it is successful, it will not display the login successfully. If I access directly through the background link, there is a certain probability that I can successfully log in to the management panel. In this case, do I need to re install it?

    scsunchen
    Participant
    • 2 Topics
    • 8 Posts
    @scsunchen

    I think I found a problem, and when I shut down the CDN service, it was back to normal. I guess it may be an exception caused by compressing static resources. And I want to consult that demos is in the download package. What plug-ins should I use to import those files?

    scsunchen
    Participant
    • 2 Topics
    • 8 Posts
    @scsunchen

    I can’t be here @ you, hope you can see it as soon as possible

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi @scsunchen,

    What files are you talking about? Can you be more specific, please? If you’re looking for files to import, everything can be found in the package you downloaded from ThemeForest.

    Best,

    scsunchen
    Participant
    • 2 Topics
    • 8 Posts
    @scsunchen

    Hi, it’s demos /classic/ in the package zip.dat.zip .xml . What plug-ins should I use for perfect import

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Thank you for your feedback @scsunchen,

    Do you use Elementor ?

    Note that you can easily install the theme content by relaunching the setup wizard, as it will programmatically do every steps for you.

    Installing Your Theme / Importing Demo Content

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi @scsunchen,

    If you want to import these files manually, here is as list of the plugins we recommend you:

    • .xml → WordPress Importer
    • .wie → Widget Importer & Exporter
    • .dat → Customizer Export/Import

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 9 posts - 1 through 9 (of 9 total)

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