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Hello, I am having these errors “Error loading block: the response is not a valid JSON response” whenever I try to edit a page.
As you can see in the attached pictures.Do you have any idea what might be causing this?
Thanks in advanced
Pierre
Hi Pierre,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );More on this in the following topic: Debugging in WordPress.
Thank you.
Hi. It’s ok
Hi Pierre,
Can you confirm me you still face this issue ? This time, thanks to the code snippet that you’ve recently added to your
wp-config.phpfile, we should be able to read the error.Could you share the content of your
debug.logfile with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.After having reviewed your next reply, we’ll be able to tell you if the issue is caused by our product, a third party plugin or any type misconfiguration on your server.
If we’re not able to help, we’ll recommend you to transfer the error logs to the plugin author or to your server hosting support.
Thank you.
Hi, there is nothing in my debug.log file
Hi, today I got error messages :
[16-Dec-2023 05:39:23 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-woocommerce/version.json?installed_version=1.4.6&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 05:41:45 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock/version.json?installed_version=1.6.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock/libs/plugin-update-checker/Puc/v4p10/UpdateChecker.php on line 430
[16-Dec-2023 06:19:26 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-animate/version.json?installed_version=1.1.8&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 08:49:18 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-getwid/version.json?installed_version=1.1.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 09:02:19 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-animate/version.json?installed_version=1.1.8&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 09:02:29 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-woocommerce/version.json?installed_version=1.4.6&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 09:02:39 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock/version.json?installed_version=1.6.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock/libs/plugin-update-checker/Puc/v4p10/UpdateChecker.php on line 430
[16-Dec-2023 09:04:09 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-animate/version.json?installed_version=1.1.8&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 09:04:16 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-getwid/version.json?installed_version=1.1.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 09:04:21 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-woocommerce/version.json?installed_version=1.4.6&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
[16-Dec-2023 09:04:25 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-wordpress-seo/version.json?installed_version=1.0.5&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
I deactivated the jetpack extension and I no longer have a problem
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Pierre,
Thank you for your feedback. I’m glad to read you found the source of this issue. Thank you for letting us know that deactivating Jetpack solved this. 🙂
If you have further questions or requests, feel free to create other forum topics.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Error loading block: the response is not a valid JSON response’ is closed to new replies.
