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Error loading block: the response is not a valid JSON response

Find Answers and Get Support Forums Stego – Food Truck & Restaurant Theme Website Setup Gutenberg Blocks Error loading block: the response is not a valid JSON response

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • PACE
    Participant
    • 1 Topics
    • 5 Posts
    @pierrepace

    Hello, I am having these errors “Error loading block: the response is not a valid JSON response” whenever I try to edit a page.
    As you can see in the attached pictures.

    Do you have any idea what might be causing this?

    Thanks in advanced

    Pierre

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6206 Posts
    @themodactyl

    Hi Pierre,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Thank you.

    PACE
    Participant
    • 1 Topics
    • 5 Posts
    @pierrepace

    Hi. It’s ok

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6206 Posts
    @themodactyl

    Hi Pierre,

    Can you confirm me you still face this issue ? This time, thanks to the code snippet that you’ve recently added to your wp-config.php file, we should be able to read the error.

    Could you share the content of your debug.log file with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.

    After having reviewed your next reply, we’ll be able to tell you if the issue is caused by our product, a third party plugin or any type misconfiguration on your server.

    If we’re not able to help, we’ll recommend you to transfer the error logs to the plugin author or to your server hosting support.

    Thank you.

    PACE
    Participant
    • 1 Topics
    • 5 Posts
    @pierrepace

    Hi, there is nothing in my debug.log file

    PACE
    Participant
    • 1 Topics
    • 5 Posts
    @pierrepace

    Hi, today I got error messages :

    [16-Dec-2023 05:39:23 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-woocommerce/version.json?installed_version=1.4.6&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 05:41:45 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock/version.json?installed_version=1.6.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock/libs/plugin-update-checker/Puc/v4p10/UpdateChecker.php on line 430

    [16-Dec-2023 06:19:26 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-animate/version.json?installed_version=1.1.8&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 08:49:18 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-getwid/version.json?installed_version=1.1.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 09:02:19 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-animate/version.json?installed_version=1.1.8&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 09:02:29 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-woocommerce/version.json?installed_version=1.4.6&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 09:02:39 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock/version.json?installed_version=1.6.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock/libs/plugin-update-checker/Puc/v4p10/UpdateChecker.php on line 430

    [16-Dec-2023 09:04:09 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-animate/version.json?installed_version=1.1.8&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 09:04:16 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-getwid/version.json?installed_version=1.1.0&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 09:04:21 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-woocommerce/version.json?installed_version=1.4.6&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10001 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    [16-Dec-2023 09:04:25 UTC] PHP Warning The URL http://files.themosaurus.com/grimlock-wordpress-seo/version.json?installed_version=1.0.5&php=8.0.30&locale=fr_FR&checking_for_updates=1 does not point to a valid metadata file. WP HTTP Error: cURL error 28: Connection timed out after 10000 milliseconds in /home/laguine/www/wp-content/plugins/grimlock-animate/libs/plugin-update-checker/Puc/v4p8/UpdateChecker.php on line 400

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 342 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    PACE
    Participant
    • 1 Topics
    • 5 Posts
    @pierrepace

    I deactivated the jetpack extension and I no longer have a problem

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 342 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6206 Posts
    @themodactyl

    Hi Pierre,

    Thank you for your feedback. I’m glad to read you found the source of this issue. Thank you for letting us know that deactivating Jetpack solved this. 🙂

    If you have further questions or requests, feel free to create other forum topics.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 10 posts - 1 through 10 (of 10 total)

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