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Forum list button doesn’t work

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Bedurion
    Participant
    • 23 Topics
    • 54 Posts
    @bedurion

    Hello, the forum list button does not work when clicking from the computer or from the phone / tablet. I have attached an image to indicate which button it is exactly.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Bedurion,

    Can you confirm me you have more than one category in this forum, please?

    Best,

    Bedurion
    Participant
    • 23 Topics
    • 54 Posts
    @bedurion

    Yes, I have “Newcomers” as a category. Inside I have two forums more. I tried to put both as a category instead of forum but te issue continue.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Bedurion,

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Please come back to us if this issue still persists.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Forum list button doesn’t work’ is closed to new replies.

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