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Grimlock Plugins will not install

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Benjamin
    Participant
    • 6 Topics
    • 17 Posts
    @bastertzbach

    I am having issues installing some of the Grimlock plugins. As I have been looking through the documentation and watching some videos, I have noticed I am missing some of the tabs like “Theme sidbars”.

    When I try to install some of the Grimlock plugins it says:
    “The plugin does not have a valid header” and “Download failed. Forbidden”

    The plugins that will not install are:
    – Grimlock Login
    – Grimlock for Author Avatars List
    – Grimlock for Elementor
    – Grimlock for Knowledge base for Documents and FAQs
    – Grimlock for bbPress

    I really need help figuring out a solution asap.
    We are currently running the website on a localhost, so I have include a link to a Google Shared Drive with the installer and website content. (I used the Duplicator plugin).

    https://drive.google.com/drive/folders/1KIP25s-pH-OIKiTvaYaWyZ-GTdByDMzl

    Thank you

    Benjamin Stertzbach

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Benjamin,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer as soon as possible. 🙂

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Benjamin,

    Thank you very much for your patience! 🙂

    We’ve addressed a very similar issue in another topic. To find out how you can resolve it, please click on the following link:

    demo installation content not matching the envato live preview demo

    If you have further questions or requests, feel free to create other forum topics.

    We remain available for all matters related with our theme!

    Cheers,

    Benjamin
    Participant
    • 6 Topics
    • 17 Posts
    @bastertzbach

    That did not solve my problem or answer my question…
    I am getting a completely different error then that link explains. When I try to install or update any of the Grimlock files I get:

    “Download Failed. Forbidden”

    I cant do anything with your theme right now, because I cant get any of your plugins installed. This is extremely frustrating because it is putting me behind.

    Benjamin
    Participant
    • 6 Topics
    • 17 Posts
    @bastertzbach

    Hey Manathan,

    I figured out the problem, our firewall was the issue.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Benjamin,

    Thank you for your feedback. We’re glad to read you’ve been able to solve this! 🙂

    We thank you to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’re making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    Best,

Viewing 6 posts - 1 through 6 (of 6 total)

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