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I purchased your Sinclair theme and installed in on a brand new WordPress installation. When I try to edit some of the pages, the home page in particular, I get an error message on some of the blocks that says, “This block has encountered and error and cannot be previewed.”
How do a correct this so I can modify the content in those blocks? They are all Grimlock Sections.
Hi Mitch,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
We’re sorry to read you’re facing this issue.
We’ve recently addressed a very similar issue in another topic. To find out how you can resolve it, please click on the following link:
If you have further questions or requests, feel free to create other forum topics.
We remain available for all matters related with our theme!
Cheers,
I read through your other case and, in the end, it doesn’t look like it was resolved. I don’t have time to jump through hoops to make this work. I’m requesting a refund from the seller and moving on.
Hi Mitch,
As you can read, it is certainly due to a missing component in your server. To solve this, you have to reach your host.
For all refund requests, please review the Envato Refund policy:
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
https://themeforest.net/page/customer_refund_policyIf your issue is matching the described conditions, please introduce your request to Envato. It will be redirected to us.
Thank you in advance.
Regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Grimlock Section Aren’t Visible When Editing Page’ is closed to new replies.
