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Homepage features have disappeared

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Mike
    Participant
    • 18 Topics
    • 58 Posts
    @brains99

    Hello,

    I have no idea what happened. All I did so far with the theme is edit the names of the existing *categories* and *tags*. That’s all I did, and suddenly all the homepage features from the demo have vanished.

    Any idea what happened? Please help.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi @brains99,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    We’re very sorry for your inconvenience. Unfortunately, we have no clue. ?‍♂️

    It seems indeed that your website was reset. I can see the Wp Reset plugin is on your website. Did you use it?

    Please be aware that your issue is not related with our theme. It is very likely to be caused by a server misconfiguration. Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

    To go further, we invite you to ask for more help from your server hosting support because we believe that they’ll be better informed and more suited to help you.

    We remain available for all support requests related with the use of your theme.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl
    This reply has been marked as private.
    Mike
    Participant
    • 18 Topics
    • 58 Posts
    @brains99
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi @brains99,

    Thank you for granting us access to your WP Admin.

    I’m sorry but the content seems to be imported successfully. Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Cheers,

    Mike
    Participant
    • 18 Topics
    • 58 Posts
    @brains99

    I am using a transparent background PNG file for my logo on this website. No matter what size I upload, small, medium, very large, it always shows very blurry. Why is that?

    What size should the logo be for it to NOT show blurry and fuzzy? I’m attaching the actual logo I’m using.

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi @brains99,

    Thank you for bring this new issue to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
    Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you move your other question into a different topic, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that! 🙂

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Homepage features have disappeared’ is closed to new replies.

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