Icons dont load and login page

This topic contains 6 replies, has 2 voices, and was last updated by  themosaurus 1 week, 4 days ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #3391

    Michael Papst
    Participant
    • 3 Posts
    @jobadoo

    On the full site the icons dont load. I install twice fresh and there are only the recomend plugins installed. (see attached image)

    Second question when i click the register page and than on login it redirect to the standard wp-login page and not open the login form like on the demo how i can fix that ?

    #3393

    themosaurus
    Keymaster
    • 1075 Posts
    @themosaurus

    Hi @jobadoo,

    You have 403 error for these files (icons).
    This is most likely due to a cache issue (cache plugin) or file permission problem (hosting related).

    Can you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next private reply.

    For your second question you have to use the Login With Ajax Plugin (https://wordpress.org/plugins/login-with-ajax/).

    Best,

    #3395

    Michael Papst
    Participant
    • 3 Posts
    @jobadoo
    This reply has been marked as private.
    #3396

    themosaurus
    Keymaster
    • 1075 Posts
    @themosaurus

    Hi @jobadoo,

    While you’re investigating your FTP server, can you make sure that the permissions also applied to your subdirectories are correct?

    In the past, we’ve also experienced issues with the loading of gwangi font files because of incorrect permissions applied to its parent directory: gwangi/assets/fonts/

    Maybe changing its permission will solve your issue… Could please test and keep us updated?

    For more, please also refer to the following topic:
    https://support.themosaurus.com/forums/topic/my-website-super-slow/

    Cheers,

    #3398

    Michael Papst
    Participant
    • 3 Posts
    @jobadoo
    This reply has been marked as private.
    #3400

    Michael Papst
    Participant
    • 3 Posts
    @jobadoo

    Update i look the error log and the folder gwangi needs 755 now is working.

    Thank you for the suport

    #3401

    themosaurus
    Keymaster
    • 1075 Posts
    @themosaurus

    You’re welcome. 🙂

    Best regards,

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