Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Matchmaking

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • David
    Participant
    • 1 Topics
    • 1 Posts
    @daviddrupal

    Hello,

    First of all, great theme, it is very complete.

    Is it possible to always display the matched user as an attachment in the message?

    Thank you

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 350 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Hi David,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities. The match feature is managed by Match Me for BuddyPress plugin, and styled by our theme.

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: wordpress.org/support/plugin/match-me-for-buddypress

    We remain available for all support requests related with the use of your theme.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Matchmaking’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site