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When new members register, they received at the end of registration a page inviting them to activate their account through email that have been sent to their email ( PS: Email haven’t got through to new member). also administrator receive a request to activate new account pending in the administrator page( see upload). how can i have new member to activate their account by themselves through email not administrator through dashboard.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Jules,
It is not necessary to approve users manually. If you don’t enable it yourself, the user will be approved when he/she clicks on the link in the email he/she receives after registering.
Hope this will help you. Let me know if you need more explanations.
Best,
user didn’t receive the email, how this problem can be fixed for user to receive email
Hi Jules,
This issue has already been addressed in another topic of yours:
Don’t hesitate to reply to the linked topic is you need more explanations.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘members activation’ is closed to new replies.
