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Members not Displayed in the Directory

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  • Author
    Posts
  • Ben
    Participant
    • 8 Topics
    • 13 Posts
    @bentheredonethat

    I know what you’re going to say. It’s not our problem… a running theme on this support channel.

    But I’ve had 6 requests so far with no real help. I’d say this is a pretty prominent feature that your theme is compatible with showing members in the directory.

    I’ve added users, with and without the PMPro and they’re not showing up in the member directory?

    Any thoughts?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Ben,

    I’m sorry that our support doesn’t reach your standard and we didn’t help you the way you wanted. Be sure we do our best to provide the best support possible. However, when an issue is related to a third party plugin, if we don’t have the answer, the best think we can do is to redirect you to the plugin authors. As they are the authors of the plugin, they are in the best position to help you. I’m sure you can understand we can’t help much with a plugin we haven’t developed.

    Concerning this issue, if you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members. Note that this issue has nothing to do with our theme, as this is standard behaviour with BuddyPress.

    To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.

    If you have further questions or requests, feel free to create other forum topics. 🙂

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

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