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Members page is showing 0 members but I have some people already registered

Find Answers and Get Support Forums Cera – Intranet & Community Theme Popular Features Member Directory Members page is showing 0 members but I have some people already registered

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Jed
    Participant
    • 13 Topics
    • 43 Posts
    @jedlarosa

    Hello,

    On the members page. It is not showing the lists of people that are registered to my website. How to fix this?

    Jed
    Participant
    • 13 Topics
    • 43 Posts
    @jedlarosa
    This reply has been marked as private.
    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 353 Posts
    @themoceratops

    Hi @jedlarosa,

    If you have Paid Membership Pro plugin activated, this issue could come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.

    If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:

    BuddyPress Integration

    Also, if you created some members manually through the admin panel, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.

    To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.

    Hope this helps.

    Regards,

    Jed
    Participant
    • 13 Topics
    • 43 Posts
    @jedlarosa

    Thanks a lot! It works!

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2062 Posts
    @themosaurusrex

    Great news @jedlarosa!
    I’m glad to read that @themoceratops has been able to help you.

    Cheers,

Viewing 5 posts - 1 through 5 (of 5 total)

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