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I purchased this theme and it didn’t upload like the demo at all, but the most troubling issue I have right now is there is no option for HERO under the customizer/appearance. Please help.
Hi @mavencf,
The Hero we use on our demo is made with a Grimlock Section block. To make the classic page header, you need to select the right page template: Full Width: No Header. Then, you can add a Grimlock Section Block on full width.
We’re sorry to read you’re facing this issue when importing the demo. Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the following post, as we address the most installation common issues:
In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: WordPress Requirements.
For better performance (and better security) we obviously recommend the version 7.4 or greater for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
Once you followed all steps mentioned, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard. You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.
We hope this will help. Let me know if you need more explanations.
Regards,
Isn’t the Hero section supposed to be in Appearance though? Trying to figure out how to access it and the Grimlock blocks. Super confused.
Hi @mavencf,
Not anymore. Perhaps you saw this in an article of our documentation? Can you please tell me if you’re familiar with the Gutenberg editor?
You can edit the “Hero” by clicking on Edit page. Then, select the Grimlock Block you added and all the options you might need are on the right sidebar. Please find the attached screenshots.
In case you would like to add the same section in my screenshot, copy-paste the following code in your page:
<!-- wp:grimlock/section {"align":"full","className":"grimlock-section\u002d\u002dhero","title":"\u003cspan\u003eFind your\u003c/span\u003e\u003cbr /\u003e\u003cins\u003e\u003cem\u003eLife partner\u003c/em\u003e\u003c/ins\u003e.","subtitle":"Researching the soul mate is something difficult. Gwangi offers you the opportunity to simply accelerate the process by finding your life partner.","text":"You're Looking for...\u003cbr /\u003e[bps_form id=204 template=members/bps-form-home]","text_wpautoped":false,"button_displayed":false,"container_layout":"narrow","background_image":10182,"padding_bottom":8,"background_color":"rgba(113, 121, 142, 0.2)","background_gradient_displayed":true,"background_gradient":"linear-gradient(90deg,rgba(90,96,113,0.9) 39%,rgba(90,96,113,0) 100%)","title_format":"display-1","title_color":"#FFFFFF","subtitle_color":"rgba(255, 255, 255, 0.85)","color":"rgba(255, 255, 255, 0.85)","forms_color_scheme":"light","content_reveal":"right"} /--> <!-- wp:grimlock/divider {"align":"full","shape":"angle-layered-3","shape_color":"#f9f9f9","margin_top":-150,"mobile_displayed":false} /-->Hope this will help you see more clearer. 🙂
Best,
Capture-décran-2021-12-02-à-08.54.53
Capture-décran-2021-12-02-à-08.54.20
Capture-décran-2021-12-02-à-08.53.52
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘No Hero Option’ is closed to new replies.
