Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Compatible Plugins › Paid Memberships Pro › Plans page
- This topic has 22 replies, 3 voices, and was last updated 3 years, 6 months ago by
Manathan.
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JohnParticipant@pablogsierra
- 69 Topics
- 175 Posts
Hi there!
I would like to show a specific plan in specific page. For that, I was reading this documentation “https://www.paidmembershipspro.com/add-ons/pmpro-advanced-levels-shortcode/?utm_source=plugin&utm_medium=pmpro-pagesettings&utm_campaign=add-ons&utm_content=pmpro-advanced-levels-shortcode” and I added the short code : [pmpro_advanced_levels levels=”3″] But it´s still not working. Apparently everything is right through paidmembershipspro.
Do you know where is the problem with it? He bought the premium.
Thank you!
July 27, 2021 at 21:12 #33864@themodactyl- 0 Topics
- 6719 Posts
Hi John,
Unfortunately, we have no clue. 🤷🏻♀️
Did you install the add on as specified in this article?
Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/
We remain available for all support requests related with the use of your theme.
Best,
July 28, 2021 at 13:43 #33899JohnParticipant@pablogsierra- 69 Topics
- 175 Posts
Pro Membership Support is saying:
Kim White wrote:
Thank you,
This is not one I have ever worked with.
I see the plugin advertises it’s working with Paid Memberships Pro.
You will need to contact their support to report this conflict with their theme.
They may have a fix for the problem.We will keep this ticket open if they report something we can help with on our end.
Thank tou!
July 28, 2021 at 17:27 #33913@themodactyl- 0 Topics
- 6719 Posts
Hi John,
Thank you for your feedback.
Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue. Can you also provide us the specific url where this issue is occurring, please?
Thank you.
July 29, 2021 at 09:17 #33922@themodactyl- 0 Topics
- 6719 Posts
Hi John,
Thank you for this very complete screencast. We understand much better what exactly is this issue. 👌🏻
Concerning your English, I understood all you were saying so it’s perfect for me! 😉Can you confirm me that you had to install Paid Memberships Pro – Advanced Levels Page Shortcode add on to use these shortcodes, please?
Best,
July 30, 2021 at 09:51 #33954@themosaurusrex- 0 Topics
- 2048 Posts
Hi John,
We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!
Best,
August 4, 2021 at 17:30 #34069JohnParticipant@pablogsierra- 69 Topics
- 175 Posts
I can not delete the last answer but it is not for this topic, is for this one https://support.themosaurus.com/forums/topic/image-in-the-events-is-really-big/#post-34082
Thank you!
August 4, 2021 at 19:13 #34083@themosaurusrex- 0 Topics
- 2048 Posts
Hi John,
Thank you for notifying us. I’ve removed this reply.
Also, we’re still investigating further to find out how we can help you.
We will be back to you ASAP.
Thank you for your patience.
August 6, 2021 at 17:35 #34118@themodactyl- 0 Topics
- 6719 Posts
Hi John,
Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.
We’ll be back to you as soon as the update is available. However, waiting the update, we made you a quick snippet to make it more similar. Simply add the following code snippet to your website:
/** * Use Gwangi style on member plan displayed with shortcode */ #pmpro_levels .pmpro_level{ text-align: center; box-shadow: 0px 0px 15px 0px rgb(0 0 0 / 4%); background-color: #ffffff; margin: 0px 15px 30px 15px; padding: 3rem 2rem 1rem 2rem; transition:all 0.3s; border-radius: 0.4rem; } #pmpro_levels .pmpro_level:hover{ box-shadow: 0 0 0 3px #ff6162; -webkit-transform: translate3d(0, -6px, 0); transform: translate3d(0, -6px, 0); } #pmpro_levels .pmpro_level .entry-content ul{ max-width: 300px; margin: 10px auto 0 auto; text-align:left; list-style: none; } #pmpro_levels .pmpro_level .entry-content ul li{ display: flex; } #pmpro_levels .pmpro_level .entry-content ul li::before{ font-family: var(--grimlock-icon-check-circle-font-family) !important; content: var(--grimlock-icon-check-circle); font-weight: 100; font-style: normal; text-rendering: auto; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; transition: all 0.2s ease-in-out; opacity: .5; margin-right: 8px; color: #ff6162; } #pmpro_levels .pmpro_level .entry-footer .entry-meta{ flex-direction:column; } #pmpro_levels .pmpro_level .entry-footer .pmpro_btn{ display:block; min-width:100%; color: var(--grimlock-button-primary-color); } #pmpro_levels .pmpro_level .entry-footer .pmpro_level-price strong{ color: #ff6162; font-size: 1.9rem; }
To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
Pasting your code snippet there should do the trick for you.Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.
Regards,
August 9, 2021 at 11:41 #34176@themodactyl- 0 Topics
- 6719 Posts
Hi John,
My best guess is that your issue might probably be related to your cache. I check your website and all is working fine.
Could consider clearing all activated caching system as well as your browser cache before investigating any further? If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
If this issue still appearing, can you please tell me which browser are you using?
Thank you.
August 10, 2021 at 09:45 #34243@themodactyl- 0 Topics
- 6719 Posts
Hi,
You’re welcome John! 🙂
Be sure we’ll be back to you as soon as the update is available.
If it’s not already done, feel free to review our theme on our Themeforest page: themeforest.net/item/gwangi-dating-community-theme.
It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️
Thank you!
August 16, 2021 at 09:27 #34387@themodactyl- 0 Topics
- 6719 Posts
Thank you for your feedback. I think this topic might catch your attention John:
Cheers, 🙂
August 16, 2021 at 16:37 #34420 -
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The topic ‘Plans page’ is closed to new replies.