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Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    Hi there!

    I would like to show a specific plan in specific page. For that, I was reading this documentation “https://www.paidmembershipspro.com/add-ons/pmpro-advanced-levels-shortcode/?utm_source=plugin&utm_medium=pmpro-pagesettings&utm_campaign=add-ons&utm_content=pmpro-advanced-levels-shortcode” and I added the short code : [pmpro_advanced_levels levels=”3″] But it´s still not working. Apparently everything is right through paidmembershipspro.

    Do you know where is the problem with it? He bought the premium.

    Thank you!

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi John,

    Unfortunately, we have no clue. 🤷🏻‍♀️

    Did you install the add on as specified in this article?

    Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/

    We remain available for all support requests related with the use of your theme.

    Best,

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    Hi Manathan,

    it´s working but it´s breaking the theme desing. Is not possible to had the shortecode and keep the theme desing?

    Thank you!

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    Pro Membership Support is saying:

    Kim White wrote:

    Thank you,
    This is not one I have ever worked with.
    I see the plugin advertises it’s working with Paid Memberships Pro.
    You will need to contact their support to report this conflict with their theme.
    They may have a fix for the problem.

    We will keep this ticket open if they report something we can help with on our end.

    Thank tou!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi John,

    Thank you for your feedback.

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue. Can you also provide us the specific url where this issue is occurring, please?

    Thank you.

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi John,

    Thank you for this very complete screencast. We understand much better what exactly is this issue. 👌🏻
    Concerning your English, I understood all you were saying so it’s perfect for me! 😉

    Can you confirm me that you had to install Paid Memberships Pro – Advanced Levels Page Shortcode add on to use these shortcodes, please?

    Best,

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    Hi Manathan,

    yes, I can confirm that I installed Paid memberships Pro – Advanced Levels Page Shortcode add on using these shortcodes.

    Thank you!

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi,

    Thank you for your feedback John. 🙂

    We’ll be back to you as soon as possible.

    Best,

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi John,

    We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!

    Best,

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    I can not delete the last answer but it is not for this topic, is for this one https://support.themosaurus.com/forums/topic/image-in-the-events-is-really-big/#post-34082

    Thank you!

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi John,

    Thank you for notifying us. I’ve removed this reply.

    Also, we’re still investigating further to find out how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi John,

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.

    We’ll be back to you as soon as the update is available. However, waiting the update, we made you a quick snippet to make it more similar. Simply add the following code snippet to your website:

    /**
    * Use Gwangi style on member plan displayed with shortcode
    */
    #pmpro_levels .pmpro_level{
    	text-align: center;
    	box-shadow: 0px 0px 15px 0px rgb(0 0 0 / 4%);
    	background-color: #ffffff;
    	margin: 0px 15px 30px 15px;
    	padding: 3rem 2rem 1rem 2rem;
    	transition:all 0.3s;
    	border-radius: 0.4rem;
    }
    #pmpro_levels .pmpro_level:hover{
    	box-shadow: 0 0 0 3px #ff6162;
    	-webkit-transform: translate3d(0, -6px, 0);
      transform: translate3d(0, -6px, 0);
    }
    #pmpro_levels .pmpro_level .entry-content ul{
    	max-width: 300px;
      margin: 10px auto 0 auto;
    	text-align:left;
    	list-style: none;
    }
    #pmpro_levels .pmpro_level .entry-content ul li{
    	display: flex;
    }
    #pmpro_levels .pmpro_level .entry-content ul li::before{
    	    font-family: var(--grimlock-icon-check-circle-font-family) !important;
        content: var(--grimlock-icon-check-circle);
        font-weight: 100;
        font-style: normal;
        text-rendering: auto;
        -webkit-font-smoothing: antialiased;
        -moz-osx-font-smoothing: grayscale;
        transition: all 0.2s ease-in-out;
        opacity: .5;
        margin-right: 8px;
    	color: #ff6162;
    }
    #pmpro_levels .pmpro_level .entry-footer .entry-meta{
    	flex-direction:column;
    }
    #pmpro_levels .pmpro_level .entry-footer .pmpro_btn{
    	display:block;
    	min-width:100%;
    	color: var(--grimlock-button-primary-color);
    }
    #pmpro_levels .pmpro_level .entry-footer .pmpro_level-price strong{
    	color: #ff6162;
    	font-size: 1.9rem;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    Regards,

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    Hi there!

    It´s still breaking it. Can we fix the letters “Free” and “Membership expires…”?

    Thank you!!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi John,

    My best guess is that your issue might probably be related to your cache. I check your website and all is working fine.

    Could consider clearing all activated caching system as well as your browser cache before investigating any further? If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    If this issue still appearing, can you please tell me which browser are you using?

    Thank you.

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi John,

    Thank you for your feedback. I updated the snippet. 🙂

    Can you please replace it and make sure everything works perfectly?

    Best,

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra

    yes!

    Works great!

    Thank you SO MUCH FOR THIS SUPPORT!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi,

    You’re welcome John! 🙂

    Be sure we’ll be back to you as soon as the update is available.

    If it’s not already done, feel free to review our theme on our Themeforest page: themeforest.net/item/gwangi-dating-community-theme.

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

    John
    Participant
    • 67 Topics
    • 157 Posts
    @pablogsierra
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Thank you for your feedback. I think this topic might catch your attention John:

    Convert WordPress to Mobile App

    Cheers, 🙂

Viewing 23 posts - 1 through 23 (of 23 total)

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