Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Popular Features › Member Directory › Search in Directory not working at all.
- This topic has 1 reply, 2 voices, and was last updated 3 years, 11 months ago by
Manathan.
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Habeeb KoladeParticipant@habeeb
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I just installed the Cera theme. However, while it was easy to work on, the Directory that allows people search for other people is currently not working. Meaning people cannot search for other members of the platform. It keeps returning an error (Sorry, no members found) after a search is conducted.
Why is this so? What is the fix?
March 6, 2021 at 03:35 #29598@themodactyl- 0 Topics
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Hi Habeeb Kolade,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
If you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.
To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.
If you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.
If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:
https://www.paidmembershipspro.com/add-ons/buddypress-integration/Regards,
March 8, 2021 at 09:34 #29609 -
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Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Search in Directory not working at all.’ is closed to new replies.