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Seeking Help with Features – BBPress Forum Role Names and E-mails

Find Answers and Get Support Forums Armadon – Gaming Community WordPress Theme Performance Optimization Seeking Help with Features – BBPress Forum Role Names and E-mails

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Hello Themeosaurus Community,

    I hope you’re all doing well. I’m currently facing a couple of challenges with my website, specifically related to BBPress Forum Role Names and account activation for new members. I would greatly appreciate any guidance or solutions you might have.

      BBPress Forum Role Names:
      I’m looking to customize the BBPress Forum Role Names on my website. For instance, I want to change the default name “Keymaster” to reflect my website’s identity, like “MyWebsite Staff” instead. Could someone please provide step-by-step instructions on how to achieve this customization?
      Account Activation Email Issues:
      Another concern I’m dealing with is related to new member registrations. Despite having the account activation email option enabled, new members are not receiving activation emails. Consequently, I find myself manually approving each member, which is not sustainable in the long run. Has anyone else experienced a similar issue, and how did you resolve it?

    I’m using the latest version of WordPress and BBPress, and any insights or suggestions on resolving these matters would be highly appreciated. If you’ve successfully implemented similar changes on your site or have recommendations for plugins or code snippets, please share them.

    Thank you in advance for your assistance! Your expertise is invaluable to me as I work to enhance the functionality of my website.

    Best regards,
    Kokiri

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 350 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Kokiri,

    We’re very sorry for your inconvenience. Manage emails in WordPress might be quite complicated.

    First of all, you need to check if your emails are well being sent from your WordPress site or not. We wrote an article in our documentation about that:

    Not Receiving Emails

    Please be aware that we do not make any changes to BuddyPress core emails in our theme or plugins. So, this issue has to come from elsewhere. Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

    Regards,

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Hi Manathan,

    Thank you for your prompt response.

    I have reviewed the documentation you provided regarding email management in WordPress, and it was insightful. I’ll make sure to check if the emails are being sent from my WordPress site as suggested most of the e-mails are being sent cause I have the site connected to MailSMTP plugin which is using my Google account for the site. Really the only e-mail not being sent is just the Account Activation E-mail for new members literally is the only e-mail not sending.

    I understand that your theme or plugins do not alter the core emails of BuddyPress, and I appreciate the clarification. I’ll investigate further to identify the source of the issue, considering third-party plugins and potential hosting server misconfigurations.

    Thanks again for your assistance.

    Best regards,
    Kokiri

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    You’re welcome Kokiri.

    Don’t hesitate to keep us up to date about the solution that worked for you. I’m sure it will help other users facing the same issue. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    Thanks in advance!

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Seeking Help with Features – BBPress Forum Role Names and E-mails’ is closed to new replies.

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