Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Theme Customizer › The navigation for Single Learndash course is not proportion
Tagged: Waiting for Themosaurus
- This topic has 6 replies, 2 voices, and was last updated 1 year, 9 months ago by Manathan.
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InvestorCompsParticipant@icaffiliate
- 5 Topics
- 9 Posts
Hi, is the navigation for a single course really should look like as attached?
November 28, 2022 at 13:56 #43572@themodactyl- 0 Topics
- 6603 Posts
Hi InvestorComps,
Thank you very much for reaching out! 🙂
We’ve addressed this very issue in another topic. To find out how you can resolve it, please click on the following link:
If you have further questions or requests, feel free to create other forum topics.
We remain available for all matters related with our theme!
Cheers,
November 29, 2022 at 09:18 #43579InvestorCompsParticipant@icaffiliate- 5 Topics
- 9 Posts
This reply has been marked as private.December 2, 2022 at 16:32 #43614InvestorCompsParticipant@icaffiliate- 5 Topics
- 9 Posts
I used the snippets. That resolved the button at the bottom of the single-page lesson. But the navigation at the top was not fixed. Please see the image attached.
December 2, 2022 at 17:23 #43616@themodactyl- 0 Topics
- 6603 Posts
Hi InvestorComps,
Thank you for reaching out to us!
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
December 5, 2022 at 10:53 #43631InvestorCompsParticipant@icaffiliate- 5 Topics
- 9 Posts
This reply has been marked as private.December 14, 2022 at 17:15 #43713@themodactyl- 0 Topics
- 6603 Posts
Hi InvestorComps,
Thank you for your feedback. I understand that you’re not comfortable with sharing admin access. You just need to post the credencials in a private reply so nobody except us will se the access. Anyway, if you don’t want to, don’t worry, we’ll proceed differently! 🙂
We investigated in our demo and we cannot have the same result as you have. With the snippet, all is working correctly. Can you please confirm us that you have the latest version of LearnDash plugin and Grimlock for LearnDash plugin?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
December 15, 2022 at 08:18 #43716 -
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