August 11, 2021 at 11:38 #34290
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
First of all, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.August 12, 2021 at 16:28 #34313
It seems we’ve already addressed a very similar issue in another topic. To find out how you can resolve it, please click on the following link:
In this topic, the LearnDash template preferences were set to “legacy” mode. The user needed to switch this option to LearnDash 3.0 to fix this. If the steps in my previous reply did not help you, can you please take a look at this topic?
We hope this will help you fix this in no time.
Best,August 12, 2021 at 16:52 #34315
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘The side MENU seems to be all right, but the SOURCE is big’ is closed to new replies.