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Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Users Profile Picture!

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • SHervin
    Participant
    • 1 Topics
    • 1 Posts
    @shervin

    Hi,

    As the screenshot, users are not able to see their uploaded Jpg, Bmp or Png files in “Crop Image”. Please let me know how to fix the issue.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3997 Posts
    @themodactyl

    Hi @shervin,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    We’ve recently addressed a very similar issue/this very issue in another topic. To find out how you can resolve it, please click the following link:
    https://support.themosaurus.com/forums/topic/cropping-image-bug/

    If you have further questions or requests, feel free to create other forum topics.

    We remain available for all matters related with our theme!

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

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