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Videos are not showing anymore

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Hi,

    All videos are not showing anymore on the activity stream, see attached. On this page for example: https://dating.wappiez.nl/groepen/music-lovers/

    Any idea what could be causing this issue?

    Thx

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4836 Posts
    @themodactyl

    Hi René,

    It seems this issue is coming from LiteSpeed Cache plugin. Please find the attached screenshot in my next reply.

    Could you deactivate this plugin to make sure all is working fine? Don’t hesitate to clear your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    In case deactivating this plugin solve your issue, I suggest you to report this to the plugin authors: Lite Speed support

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4836 Posts
    @themodactyl
    This reply has been marked as private.
    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    I had someone fix it, but it wasn’t the cache.

    Now I have a different issue, which only occurs when posting a video, see image. It loads to the complete post, instead of staying in it’s own area. This only happens to the person who posts the video, because when you reload the page, it will look like it suppose to, see attached as well.

    Any idea what could be causing this and how to fix it?

    Thx

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4836 Posts
    @themodactyl

    Hi René,

    Thank you for bringing this issue to our attention.

    We need to investigate further, but we think this issue is related to our theme which will be fixed in the next update.

    We’ll be back to you as soon as the update is available.

    Thank you for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4836 Posts
    @themodactyl

    Hi René,

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Videos are not showing anymore’ is closed to new replies.

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