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Website images not showing on mobile phone

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Ronan
    Participant
    • 1 Topics
    • 2 Posts
    @leavemebe20215

    Hi, when I activate the effects for mobile phones, the site no longer loads the images (on desktop it works fine. Do you have any idea why it is happening?

    Thanks

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 406 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    Ronan
    Participant
    • 1 Topics
    • 2 Posts
    @leavemebe20215
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6640 Posts
    @themodactyl

    Hi Ronan,

    Thank you for buying Pimp My Site! We hope it will meet all your expectations! 🙂

    Can you please tell us which browser app you’re using on mobile? We tested on safari, but all is working fine.

    The fact that you face this issue now on desktop too might not be related. To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Thank you.

Viewing 4 posts - 1 through 4 (of 4 total)

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