Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Installation & Updates › Required Plugins Installation and Updates › Which PHP Version is Needed?
- This topic has 2 replies, 3 voices, and was last updated 22 seconds ago by Manathan.
Good day! I ran into a similar problem than its topic:
Grimlock for BuddyPress Version 1.4.13 is causing critical error on site.
1. May I know what versions of wordpress this theme works with and what PHP version is needed? I was trying to figure out the WP Mail SMPT plugin to integrate it with my mail host. I contacted the Bluehost support team. The specialist deactivated all the plugins, and then the site gave a critical error. I tried reactivating all plugins but grimlock login won’t activate.
2. How critical is it that the grimlock login plugin will be disabled? Support said that the reason of fatal errror is in the Grimlock login plugin. It causes a critical error on activation. What do you think?February 19, 2023 at 10:49 #44378
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,February 19, 2023 at 10:49 #44379
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Please note that I splited your topic in order to help you solve this issue more easily. One question/issue = one topic. This way, we keep our forums tidy!
Be aware that our theme is compatible with the last version of WordPress and PHP. However, as mentioned in Angela’s topic, PHP 8 is compatible with our theme and plugins, but there might be some third party plugins that are not compatible yet with this version of PHP.
Thant’s strange that you’re facing an issue with Grimlock Login plugin. This plugin main feature is to style the login page. There is no reason that it might cause a fatal error. Which support told you that Grimlock Login was responsible?
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );
More on this in the following topic: Debugging in WordPress.
Thank you.February 19, 2023 at 12:06 #44382
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