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Width text area on My Events page needs to be bigger

This topic is resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Hi

    See image attached. On the My Events page the width of the text area is too small. The words are overlapping. I’ve tried to translate them but there no words that are smaller and accurately describe what it is. The funny thing is, when you make drag the browser to make it smaller the width gets bigger and the words can be read accurately. So, I’m thinking someone made a mistake by not making the width big enough.

    Is there a way to make it wider?

    Thx

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6637 Posts
    @themodactyl

    Hi René,

    Thank you for reaching out to us!

    It’s best if we take a quick look at this…

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Can you please share with us the exact url where I can investigate this issue?

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6637 Posts
    @themodactyl

    Hi René,

    Unfortunately, I’m not able to log into your website. It appears that either the username or the password is incorrect.

    Could you make sure that I can visit your website please? Moreover, can you please share with us the exact url where I can investigate this issue?

    Thank you.

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6637 Posts
    @themodactyl

    Hi René,

    Thank you for granting us access to your website.

    I investigated and it seems this issue is related to The Events Calendar: Community Events. This add-on is not (yet) compatible with our theme. In conclusion, adapt this is considered customization work. Unfortunately, this is a service that we do not provide.

    We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you.

    If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

    Thank you for your understanding.

    Cheers,

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Could it be considered a mistake from The Events Calendar side? I could ask them if they could fix it?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6637 Posts
    @themodactyl

    I’m not sure as I don’t really know this add-on. However, you can always ask them to check. If there is an issue on they side, I’m sure they will help you fix this : The Events Calendar support.

    We remain available for all support requests related with the use of your theme.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6637 Posts
    @themodactyl

    Hi René,

    As we discussed on your previous topic, we decided to integrate this addon if other members upvote this feature request:

    Author notice needs to be deleted on My Events page

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Width text area on My Events page needs to be bigger’ is closed to new replies.

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