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Can’t get demo pages imported

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • Fred
    Participant
    • 1 Topics
    • 6 Posts
    @2avggamers

    I’ve been able to successfully install the theme, but I can’t get any of the demo pages imported. I’ve updated my PHP to the latest version and have tried installing a different theme, then going back to Armadon. I am not able to increase my max execution time since I’m on a shared hosting plan. Ideally, I can get all of the demo pages loaded into my WordPress site and then I can edit each for my needs. Instead, my page looks very different, and it looks like only the member-related pages have been loaded. any help is appreciated so I can get my site back up and running properly!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Fred,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Reading your topic, it seems you already followed the steps of our article :

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: WordPress Requirements.

    This topic might catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:

    Import Content page loading forever


    Are you able to do the same configuration on your server? Could you be able to ask to your host to increase temporarily your max execution time ?

    We hope this will help! 🙂

    Kind regards,

    Fred
    Participant
    • 1 Topics
    • 6 Posts
    @2avggamers

    It looks like I was able to get more pages imported but the layout of the website isn’t exactly like the demo. The menu is different and I am not seeing the layout properly when I view the site. Is there any way to directly import pages as they are shown on the website?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Fred,

    When running the theme setup multiple times, it can be messy as you tried to import the same content multiple times.

    In this case, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with the setup wizard. If the import is not successful, you have to find why and solve this so you can import the full demo of your choice.

    You can easily install the theme by relaunching the setup wizard, as it will programmatically do every step for you. Did you follow the steps on my previous reply?

    Regards,

    Fred
    Participant
    • 1 Topics
    • 6 Posts
    @2avggamers

    Thanks for the recommendation. I’ve tried resetting everything and I still get the same result. I’ve also tried following all the steps in your previous reply. Do you know of any other causes that may result in an incomplete demo page upload?

    Fred
    Participant
    • 1 Topics
    • 6 Posts
    @2avggamers

    I’m also not 100% sure that I am importing the theme correctly. I read that I need to upload the child theme and parent theme separately, but these zip files don’t include the following folders:
    – demos
    – plugins

    Do I need to upload the “demos” folder separately somehow?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Fred,

    You can import the demo of your choice from the child theme or the main theme. It should not be a problem! 🙂

    To help us getting clues and find the source to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Please come back to us as soon as this step is completed.

    Thank you.

    Fred
    Participant
    • 1 Topics
    • 6 Posts
    @2avggamers

    Thanks, I was able to get most of the pages imported. Do you know how to add images for the categories on the home page in the screenshot attached?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Fred,

    I’m glad to read that!

    Note that when editing the categories or tags, you’ll find an Icon field to select the icon of your choice. And only for Categories: you’ll be able to select a thumbnail. Please find the attached screenshots.

    Hope this will help you.

    Best,

    Fred
    Participant
    • 1 Topics
    • 6 Posts
    @2avggamers

    Got it, thank you! I appreciate all the support!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6737 Posts
    @themodactyl

    Hi Fred,

    Glad to read that, thank you for your kind words!

    Feel free to review our theme on our Themeforest page dedicated to Armadon: Gaming Community WordPress Theme.

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Can’t get demo pages imported’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

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