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Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷


Viewing 4 posts - 1 through 4 (of 4 total)
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  • Kerimcan
    • 1 Topics
    • 2 Posts

    Hello Themosaurus!

    I am using your Cera Intranet WordPress theme for my website. My site is a bit slow I bought the WP Rocket plugin for this. For Cera Intranet wordpress theme and for a forum site to work properly, how should WP Rocket be the most correct settings? When I enable all the settings, the site may break and users’ messages may not be visible.
    How can I make the settings in the most correct way? Maybe you can help me?

    Good work!

    Themosaurus Support
    • 0 Topics
    • 2208 Posts

    Hi Kerimcan,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Maybe this article from WP Rocket might catch your attention:
    My Site Is Broken

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:

    We remain available for all support requests related with the use of your theme.


    • 1 Topics
    • 2 Posts

    Hello, I have removed many plugins from my site. I purchased a WP Rocket plugin. But my website is still very slow. Maybe I am unable to make the correct settings. If I open a private admin account, can you show me what’s wrong with the CERA theme and how I can make the most accurate plugin settings?
    Please help me. Users complain. My site is very slow.
    I can send the admin username and password whenever you want.


    Themosaurus Support
    • 0 Topics
    • 1889 Posts

    Hi Kerimcan,

    If you haven’t done it already, please check the WordPress prerequisites here:
    WordPress requirements

    For better performance and improve security, we obviously recommend PHP 7.4+. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.), we recommend at least version 5.6.X.

    The performance of your website can also be improved, like our demo websites, by installing some additional plugins that go hand in hand with caching plugins:

    • Imagify: Shrinking your images with lowest quality loss
    • Imsanity: Automatically resizing huge image uploads

    The performances of you website is also very dependent on your hosting servers. We advise that you try to reach your hosting service support to find ways to improve your slow website. We use WP Engine to host all our demos and we’re happy with the performances of our sites.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:

    Import Content page loading forever

    We hope this will help! 🙂

    Kind regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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