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Demo content import stacked between 0-4%

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • Bouraoui
    Participant
    • 1 Topics
    • 6 Posts
    @abdalmoez

    I installed the theme Armadon Classic using Evanto Market plugin. My issue is in theme setup in demo content import if its checked it stacks and keep looping between 0 and 4% and it wont finish. I waited it several hours but nothing changed or imported. If I uncheck only the content option all works correctly.
    How can I fix this issue to import the content demo or is there another option for me to install it?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Bouraoui,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the following post, as we address the most installation common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: WordPress Requirements.

    For better performance (and better security) we obviously recommend the version 7.4 or greater for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:

    Import Content page loading forever

    We hope this will help! 🙂

    Kind regards,

    Bouraoui
    Participant
    • 1 Topics
    • 6 Posts
    @abdalmoez
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Bouraoui,

    Thank you for your feedback.

    It’s best if we take a quick look at this…

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Bouraoui
    Participant
    • 1 Topics
    • 6 Posts
    @abdalmoez
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Bouraoui,

    Thank you for granting us access to your WP Admin. We will investigate further to find from where this issue is coming from.

    Could you activate error logging on your website, please? Please keep WP_DEBUG to true and just paste the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress

    You will still be able to consult the warnings and errors triggered by your website but these won’t appear on your pages anymore.

    Once this operation is complete, please come back to us.

    Regards,

    Bouraoui
    Participant
    • 1 Topics
    • 6 Posts
    @abdalmoez

    wp-config.php updated!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Thank you. We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Regards,

    Bouraoui
    Participant
    • 1 Topics
    • 6 Posts
    @abdalmoez
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Thank you for sharing the logs with us Bouraoui. 🙏🏼

    We’ll be back to you as soon as we found from where this issue is coming from.

    Best,

    🍾  2022 is coming ! 🥂
    From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!

    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 355 Posts
    @themoceratops
    This reply has been marked as private.
    Bouraoui
    Participant
    • 1 Topics
    • 6 Posts
    @abdalmoez

    Thanks resolved by installing demo on localhost then migrating data to the server.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Bouraoui,

    I’m glad you were able to solve this!

    Best,

Viewing 13 posts - 1 through 13 (of 13 total)

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