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Good Morning,
I had several issues installing the demo theme. Many plugins would not download. I had to manually download and install them. Now that every plugin is installed I have this issue.
Hi Christopher,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the following post, as we address the most installation common issues:
In most cases, these type of issues are caused by server misconfigurations. The fact that you couldn’t install several plugins makes me think this is related to a limitation of your server. Please check the WordPress prerequisites here: WordPress Requirements.
For better performance (and better security) we obviously recommend the version 7.4 or greater for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
We hope this will help! 🙂
Kind regards,
Hello,
The issues with the plugins were due to a security issue. Even trying to manually download them they were flagged as harmful. However once I manually downloaded them and installed them there were no issues with that. My server is configured to have the maximum amount of memory available as well as being on the latest version of WP. I am also using php version 7.4. It appears the menu simply does not work. I went into the page editor and replaced it but it does not look good.
Hi Christopher,
Thank you for your feedback.
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Demo Installation Issues’ is closed to new replies.
