Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy!
Usually, this issue stems from incorrect permissions for the theme fonts directory containing cera.ttf. In that case, your website is not able to open the font file, thus slowing the loading process or displaying an empty square for the missing icons.
Changing the permission settings to let the font file correctly load using your FTP client will probably fix your issue.
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards, The Themosaurus team.
Viewing 2 posts - 1 through 2 (of 2 total)
The topic ‘Icon link broken – missing file?’ is closed to new replies.
You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.
Happy With our Support So Far?
Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️