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Hi there,
We are having problems with the icons. Instead of icons we are seeing squares without icons. We have solved it in the main menu, but not in the rest.
Hope you can help us with this.
Hi @marga,
Thank you for reaching out!
We’re sorry for the late reply. With the current COVID-19 situation, we’re short on staff and every request take a bit longer to be handled. ?
Usually, this issue stems from incorrect permissions for the theme fonts directory containing cera.ttf. In that case, your website is not able to open the font file, thus slowing the loading process or displaying an empty square for the missing icons.
Changing the permission settings to let the font file correctly load using your FTP client will probably fix your issue.
For more, please also read the following topics addressing the same issue:
https://support.themosaurus.com/forums/topic/my-website-super-slow/
https://support.themosaurus.com/forums/topic/icons-dont-load-and-login-page/Best regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Icons’ is closed to new replies.
